We hope you love your new product. But if for any reason you’re not entirely satisfied, it’s super simple to return with our 30 day returns policy.
Within 30 days of receiving the product, simply send back the items that you want to return and we will replace them or refund the amount you paid for the item.
Return shipping should be paid at the customers expense and will be required to arrange their own shipping. However, in specific cases (e.g. if the item was delivered with pre-existing factory defects) we will cover the cost of shipping the item back to us. Please contact us to see if you're eligible for free return option.
If you have any questions about our returns process or would like to return an item, you may email us at firstname.lastname@example.org or by post to:
Smart Brands Lab
Total Distribution Service, Inc.
301 Figueroa St.
Wilmington, CA 90744
In order to get your item refunded, the tracking information of the returnable item should be provided to email@example.com